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Command & Operations – Key building personnel. These personnel can include property managers, office staff, operations or facility managers, chief engineers, building operators and security.
Floor Wardens – Tenant representatives in the building. Each tenant is responsible to ensure they have an adequate number of wardens, deputy wardens and assistance monitors for persons requiring assistance.
Building Occupants – Occupants residing in or visiting the building. Occupant emergency procedural training is required in some jurisdictions under the Occupational Health and Safety Regulations.